Principal, SRE - Hybrid

Releady; San Francisco (CA); Hybride; USD 117 000 - 138 000; Plein temps

Résumé du poste

Releady is partnering with a leading healthcare technology company to establish a hands-on Principal Site Reliability Engineer role. You will lead the first full observability rollout, fix root causes in product code, and design a rotation model to spread reliability mindset across teams.

This role balances hands-on coding with governance, leveraging OpenTelemetry, Prometheus, and Grafana, and shaping incident response and AI-assisted resiliency initiatives.

Qualifications

• Proven technical leadership across multiple engineering teams.
• Strong coding in Python, TypeScript or Node.js with reliability fixes.
• Hands-on with observability tools (OpenTelemetry, Prometheus, Grafana).
• Experience with Terraform-based CI/CD and cloud platforms (Azure preferred).
• Ability to drive adoption of new reliability standards.

Responsabilités

• Establish SRE framework, production standards, SLOs and error budgets.
• Design rotation model for engineers into the SRE function.
• Instrument product observability across availability, throughput and quality.
• Identify root causes in product code and push fixes via PRs.
• Recommend open-source observability and self-healing tooling.
• Set incident response practices and post-incident learning.
• Roadmap automated investigation/remediation and AI-assisted PRs.
• Mentor engineers and collaborate with security teams.

Connaissances

Technical leadership

Programming: Python/TypeScript/Node.js

Observability tooling

Cloud & CI/CD

Collaborative influence

SRE rotation design

Automation & AI-assisted workflows

Healthcare tech data security

Outils

Terraform-based CI/CD

Azure

AWS

GCP

OpenTelemetry

Prometheus

Grafana

Description du poste

OVERVIEW

Releady is partnering with a leading healthcare technology company that builds AI-powered platforms for nonprofit and community health plans across the country. As the Principal Site Reliability Engineer, you will establish the SRE framework and technical direction for the organization. This is a hands-on individual contributor role in which you will lead the first full observability rollout, work directly in product codebases to fix root causes, and design a rotation model that brings product engineers into SRE so the mindset spreads across every team

*Must be eligible to work on W2 without sponsorship. Not eligible for C2C.

• Pay Rate:$85–$100/hr


• Duration:6-month contract-to-hire


• Location: Hybrid; 2x/week in office—San Diego, Long Beach, Sacramento, Rancho Cordova, or Oakland (SF Bay Area)

RESPONSIBILITIES

SRE Framework & Standards

• Establish the SRE framework, production standards, service-level objectives, and error budgets, and replace ITIL-style operational habits with engineering-driven reliability practices.


• Design the rotational model in which product engineers rotate into the SRE function, and grow it as new products launch.

Observability & Hands-On Engineering

• Lead full instrumentation of the first product, covering availability of every critical component, throughput, performance, and quality metrics, using OpenTelemetry, Prometheus, and Grafana.


• Go into product codebases to identify root causes and redesign for resilience, delivering fixes directly through pull requests.


• Recommend observability and self-healing tooling, with a strong preference for open-source solutions.

Incident Leadership & Roadmap

• Establish incident response and post-incident learning practices, and give development teams early, actionable reliability signals.


• Shape a roadmap toward automated investigation, automated remediation, and AI-assisted pull requests for resiliency fixes.


• Mentor engineers and partner with security and privacy stakeholders on engineering practices.

QUALIFICATIONS

• Demonstrated technical leadership for reliable production systems across multiple engineering teams, grounded in Google-style SRE principles.


• Strong software engineering skills in Python, TypeScript, or Node.js, with a record of fixing root causes in application code.


• Hands-on experience with several observability tools, including OpenTelemetry, Prometheus, and Grafana, and the judgment to recommend best practices from experience.


• Experience with Terraform-based CI/CD and cloud infrastructure; Azure preferred, with AWS or GCP accepted.


• Ability to drive adoption of new standards and to challenge entrenched operational thinking through collaboration and direct contribution.

PREFERRED QUALIFICATIONS

• Experience building an SRE function or an engineer rotation program from scratch.


• Experience with auto-remediation, self-healing systems, or AI-assisted engineering workflows.


• Experience supporting healthcare, payer technology, or other environments that handle sensitive data.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.