Staff Site Reliability Engineer Healthcare / Medical Devices : 26-03112

Akraya, Inc.; Santa Clara (CA); On-site; USD 117,000 - 121,000; Full time

Job summary

Akraya, Inc. is seeking a Staff Site Reliability Engineer to support architecture, security, reliability, and compliance for regulated digital health platforms in Santa Clara. You will ensure high availability, scalability, and audit readiness in a hybrid environment.

The role demands cloud-native infra expertise, Kubernetes, IaC, CI/CD automation, observability, incident response, and GHxP/HITRUST compliance experience, with a focus on patient data protection.

Qualifications

• 7+ years in Site Reliability Engineering or DevOps, preferably in healthcare or life sciences.
• Strong expertise in Kubernetes, Docker, cloud platforms, and Infrastructure as Code.
• Direct experience with FDA GxP and HITRUST compliance.
• Knowledge of HIPAA, SOC 2, ISO 27001 frameworks.
• Experience designing and maintaining CI/CD pipelines and production infra.
• Scripting/automation in Python, Bash, or Go.
• Monitoring, SIEM and incident response in regulated environments.
• Bachelor’s or Master’s degree in CS/Engineering or related field.

Responsibilities

• Design, implement, and maintain CI/CD pipelines with auditable deployment processes.
• Develop and manage Infrastructure as Code using Terraform, Helm, and Ansible with GxP and HITRUST controls.
• Architect and maintain highly available, scalable, and compliant infrastructure using Kubernetes, Docker, and AWS, GCP, or Azure.
• Define and improve reliability metrics (SLIs, SLOs, SLAs) for regulated healthcare environments.
• Lead capacity planning, performance tuning, infrastructure optimization, and resource utilization.
• Manage the full incident lifecycle, including detection, triage, resolution, postmortems, and regulatory reporting.
• Develop incident response playbooks covering technical, security, and regulatory escalation procedures.
• Implement monitoring and observability using Datadog, Prometheus, Grafana, and Elasticsearch.
• Manage SIEM and security monitoring tools such as Splunk, Datadog Security, and Elastic Security for audit support.
• Collaborate with security, QA, engineering, and regulatory teams to investigate and resolve production incidents.
• Ensure logging, auditing, data retention, traceability, and privacy safeguards meet FDA, HITRUST, ISO 27001, and applicable healthcare requirements.

Skills

Kubernetes

Docker

Cloud platforms

Infrastructure as Code

CI/CD automation

Observability

Incident response

Linux/Unix

Python scripting

Healthcare compliance

Education

Bachelor's or Master's in CS/Engineering

Tools

Terraform

Helm

Ansible

Datadog

Prometheus

Grafana

Elasticsearch

Splunk

AWS

Job description

Primary Skills: Site Reliability Engineering & Production Infrastructure (Expert), Kubernetes / Docker & Cloud Platforms (Expert), Infrastructure as Code – Terraform / Helm / Ansible (Expert), CI/CD & Deployment Automation (Advanced), Healthcare Compliance – FDA GxP / HITRUST / HIPAA (Expert) Contract Type: W2 Only Duration: 12+ Months Location: Santa Clara, CA (Hybrid) Pay Range: $85 - $88 on W2

The Staff Site Reliability Engineer (SRE) will support the architecture, security, reliability, and maintenance of production infrastructure for regulated digital health and medical software platforms. The role focuses on ensuring high availability, scalability, operational excellence, and compliance with FDA GxP, HITRUST, and healthcare data protection standards. The ideal candidate will have strong expertise in cloud-native infrastructure, Kubernetes, Infrastructure as Code, CI/CD automation, observability, incident response, and reliability engineering. Experience supporting regulated healthcare or medical device environments is essential, with a strong focus on audit readiness, security, and patient data protection.

Key Responsibilities

• Design, implement, and maintain CI/CD pipelines with automated and auditable deployment processes.
• Develop and manage Infrastructure as Code using Terraform, Helm, and Ansible, embedding GxP and HITRUST controls into reusable modules.
• Architect and maintain highly available, scalable, and compliant infrastructure using Kubernetes, Docker, and AWS, GCP, or Azure.
• Define and improve reliability metrics, including SLIs, SLOs, and SLAs, in regulated healthcare environments.
• Lead capacity planning, performance tuning, infrastructure optimization, and resource utilization initiatives.
• Manage the full incident lifecycle, including detection, triage, resolution, postmortems, documentation, and regulatory reporting.
• Develop and maintain incident response playbooks covering technical, security, and regulatory escalation procedures.
• Implement monitoring and observability solutions using Datadog, Prometheus, Grafana, and Elasticsearch.
• Manage SIEM and security monitoring tools such as Splunk, Datadog Security, and Elastic Security for threat detection, log aggregation, and audit support.
• Collaborate with security, quality assurance, engineering, and regulatory teams to investigate and resolve production incidents.
• Ensure logging, auditing, data retention, traceability, and privacy safeguards meet FDA, HITRUST, ISO 27001, and applicable healthcare requirements.
• Troubleshoot cloud and network issues while ensuring secure handling of protected health information (PHI) and medical device data.
• Maintain clear infrastructure documentation to support knowledge transfer, compliance reviews, and external audits.

Must-Have Skills

• 7+ years of experience in Site Reliability Engineering or DevOps, preferably within healthcare, medical device, or life sciences industries.
• Strong expertise in Kubernetes, Docker, cloud platforms, and Infrastructure as Code.
• Direct experience supporting systems subject to FDA GxP and HITRUST compliance.
• Strong knowledge of healthcare security and compliance frameworks, including HIPAA, SOC 2, and ISO 27001.
• Experience designing and maintaining CI/CD pipelines, deployment automation, and production infrastructure.
• Proficiency in scripting and automation using Python, Bash, or Go.
• Hands-on experience with monitoring, observability, and SIEM platforms in regulated environments.
• Strong incident response, troubleshooting, reliability engineering, and audit documentation skills.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Nice-to-Have Skills

• Experience deploying and supporting medical device software under FDA regulations.
• Familiarity with quality management systems, software validation procedures, and documentation for regulatory audits or FDA submissions.
• Experience with cloud security and compliance automation.
• Certifications in cloud security, DevOps, or healthcare compliance, such as HITRUST or AWS Security certifications.
• Experience implementing reusable infrastructure modules with embedded security and compliance controls.

Preferred Qualifications

• Proven track record maintaining secure, highly available production systems in regulated healthcare environments.
• Strong understanding of reliability metrics, incident management, capacity planning, and performance optimization.
• Excellent communication and leadership skills for cross-functional collaboration.
• Ability to innovate and improve infrastructure while maintaining strict regulatory and patient data protection requirements.