Principal, SRE

Releady; San Francisco (CA); Ibrido; USD 117.000 - 131.000; Tempo pieno

Descrizione del lavoro

Releady is partnering with a leading healthcare technology company to hire a Principal Site Reliability Engineer. You will establish the SRE framework, set production standards, and lead the first full observability rollout across product codebases.

You will design a rotation model for engineers into SRE, fix root causes, and push for automated remediation and AI-assisted pull requests to improve resiliency across teams.

Competenze

• 10+ years of progressive engineering experience with a bachelor’s degree, or 14+ years without a degree.
• Demonstrated technical leadership for reliable production systems across multiple engineering teams, grounded in Google-style SRE principles.
• Strong software engineering skills in Python, TypeScript, or Node.js, with a record of fixing root causes in application code.
• Hands-on experience with several observability tools, including OpenTelemetry, Prometheus, and Grafana, and the judgment to recommend best practices from experience.
• Experience with Terraform-based CI/CD and cloud infrastructure; Azure preferred, with AWS or GCP accepted.

Mansioni

• Establish the SRE framework, production standards, service-level objectives, and error budgets, and replace ITIL-style operational habits with engineering-driven reliability practices.
• Design the rotational model in which product engineers rotate into the SRE function, and grow it as new products launch.
• Lead full instrumentation of the first product, covering availability, throughput, performance, and quality metrics using OpenTelemetry, Prometheus, and Grafana.

Conoscenze

Python

TypeScript

Node.js

Technical leadership

SRE mindset

Formazione

Bachelor's degree

14+ years without degree

Strumenti

OpenTelemetry

Prometheus

Grafana

Terraform-based CI/CD

Azure

AWS

GCP

Descrizione del lavoro

OVERVIEW

Releady is partnering with a leading healthcare technology company that builds AI-powered platforms for nonprofit and community health plans across the country. As the Principal Site Reliability Engineer, you will establish the SRE framework and technical direction for the organization. This is a hands-on individual contributor role in which you will lead the first full observability rollout, work directly in product codebases to fix root causes, and design a rotation model that brings product engineers into SRE so the mindset spreads across every team

*Must be eligible to work on W2 without sponsorship. Not eligible for C2C.

• Pay Rate: $85–$95/hr
• Duration:6-month contract-to-hire
• Location: Hybrid or Remote, however must reside in the following states:WA, OH, CA, AZ, CO, CT, FL, GA, MD, MN, NV, OR, AL, IL, VA, WI, TX, NY

RESPONSIBILITIES

SRE Framework & Standards

• Establish the SRE framework, production standards, service-level objectives, and error budgets, and replace ITIL-style operational habits with engineering-driven reliability practices.
• Design the rotational model in which product engineers rotate into the SRE function, and grow it as new products launch.

Observability & Hands-On Engineering

• Lead full instrumentation of the first product, covering availability of every critical component, throughput, performance, and quality metrics, using OpenTelemetry, Prometheus, and Grafana.
• Go into product codebases to identify root causes and redesign for resilience, delivering fixes directly through pull requests.
• Recommend observability and self-healing tooling, with a strong preference for open-source solutions.

Incident Leadership & Roadmap

• Establish incident response and post-incident learning practices, and give development teams early, actionable reliability signals.
• Shape a roadmap toward automated investigation, automated remediation, and AI-assisted pull requests for resiliency fixes.
• Mentor engineers and partner with security and privacy stakeholders on engineering practices.

QUALIFICATIONS

• 10+ years of progressive engineering experience with a bachelor’s degree, or 14+ years without a degree,
• Demonstrated technical leadership for reliable production systems across multiple engineering teams, grounded in Google-style SRE principles.
• Strong software engineering skills in Python, TypeScript, or Node.js, with a record of fixing root causes in application code.
• Hands-on experience with several observability tools, including OpenTelemetry, Prometheus, and Grafana, and the judgment to recommend best practices from experience.
• Experience with Terraform-based CI/CD and cloud infrastructure; Azure preferred, with AWS or GCP accepted.
• Ability to drive adoption of new standards and to challenge entrenched operational thinking through collaboration and direct contribution.

PREFERRED QUALIFICATIONS

• Experience building an SRE function or an engineer rotation program from scratch.
• Experience with auto-remediation, self-healing systems, or AI-assisted engineering workflows.
• Experience supporting healthcare, payer technology, or other environments that handle sensitive data.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.