Role overview
A principal-level pre-sales Solutions Engineer role focused on cloud-native application connectivity, security, and observability across APIs, microservices, and service mesh platforms. The position partners closely with sales executives to run discovery, deliver demos, and lead proof-of-concept work for enterprise customers, primarily on the US East Coast.
Responsibilities
- Run discovery with sales to map customer cloud migration, microservices, and legacy infrastructure challenges to platform outcomes.
- Deliver product presentations, hands-on demos, and technical workshops for prospects and existing customers.
- Plan and execute proof-of-concept engagements that validate the platform in customer environments.
- Guide customers through architectural decisions and integrations involving Kubernetes and adjacent cloud-native tooling.
- Act as a trusted advisor across sales, product, consulting, and customer success, and represent the platform at conferences, meetups, webinars, and through written content.
Requirements
- 4+ years supporting a technical sales process as a solutions engineer, sales engineer, or similar customer-facing role.
- 3+ years of hands-on Kubernetes experience in production environments.
- Demonstrated ability to build compelling technical content and demonstrations for cloud-native solutions.
Nice to have
- Practical experience with service mesh technologies and API gateways.
- Familiarity with cloud-native observability, security, and API management patterns, including GraphQL and eBPF.
- Comfort presenting to mixed audiences of engineers, architects, and executives.
Benefits and work setup
- Primarily remote, with willingness to travel up to about 30% for events, training, and customer meetings on the US East Coast.
- Engagement model emphasizing close work with customers, partners, and open source communities to drive adoption and ongoing success.