Principal Software Engineer, Billing Platform & APIs

Elastic; United States; Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health coverage

Flexible location

Generous vacation days

Parental leave

Volunteer hours

Charitable matching

Job summary

Elastic is seeking a Principal Software Engineer for the Billing Experience domain in the United States. This hands-on role designs APIs, shapes user-facing systems, and drives scale, reliability, and developer productivity across public and internal APIs and Cloud console experiences.

You will mentor engineers, set technical direction, lead cross-team collaboration with Product, Design, SRE, and Cloud Infrastructure, and ensure architectural decisions support high-scale billing services.

Qualifications

• 8+ years in backend or full-stack engineering, with solid API design experience.
• Experience with SaaS billing, metering, or financial systems is a real plus.
• Proven experience building and maintaining developer-facing or customer-facing APIs at scale.
• Able to lead multi-project efforts across teams and raise engineering standards.

Responsibilities

• Own complex billing and account management systems, including public and internal APIs and Cloud console experiences.
• Lead API design and evolution — set standards for contract stability, versioning, and developer experience across consumers.
• Build and improve full-stack features in Elastic Cloud consoles, from backend services to frontend billing UIs.
• Improve observability, incident response, and reliability of billing-facing services using modern DevOps practices.
• Shape system architecture for scale and modularity; guide service design, API structure, and data modeling.
• Mentor engineers and tech leads across the Billing organization.
• Work with Product, Design, and Finance to set roadmap priorities and ensure feasibility.
• Take part in on-call rotations to ensure production readiness through automation and resilience testing.

Skills

Backend engineering

Full-stack engineering

API design

Cloud infrastructure

DevOps practices

Mentoring

React

Tools

AWS

GCP

Azure

Job description

Elastic is seeking a Principal Software Engineer for the Billing Experience domain in the United States. This hands-on role designs APIs, shapes user-facing systems, and drives scale, reliability, and developer productivity across public and internal APIs and Cloud console experiences.

You will mentor engineers, set technical direction, lead cross-team collaboration with Product, Design, SRE, and Cloud Infrastructure, and ensure architectural decisions support high-scale billing services.