Principal Software Engineer - AI-Driven App Lifecycle

ServiceNow, Inc.; Santa Clara (CA); On-site; USD 221,000 - 387,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in Santa Clara, CA, is seeking a Principal Software Engineer to define the technical strategy and architecture for the next generation of developer platforms and AI-powered engineering productivity solutions.

You will lead architecture across developer tooling, automated testing, and lifecycle management platforms, designing scalable services that boost productivity and quality for enterprise customers.

Qualifications

• 15+ years of software engineering experience or equivalent practical experience.
• Deep expertise building large-scale distributed systems, developer platforms, cloud-native applications, or enterprise SaaS products.
• Strong experience designing customer-facing platform capabilities, developer tools, or engineering productivity solutions.

Responsibilities

• As a Principal Software Engineer, define the technical strategy and architecture for the next generation of developer platforms and AI-powered solutions.
• Lead architecture and technical direction across developer tooling, automated testing, and lifecycle management platforms.
• Design scalable platform services to improve productivity and software quality for enterprise customers.
• Create prototypes and reference architectures to validate new approaches before broader adoption.
• Mentor senior engineers and influence architecture across multiple teams.

Skills

Large-scale distributed systems

Developer platforms

Cloud-native applications

Enterprise SaaS products

System architecture & scalability

Java & distributed design

Technical leadership

Cross-team collaboration

Tools

CI/CD systems

Automated testing frameworks

Job description

ServiceNow in Santa Clara, CA, is seeking a Principal Software Engineer to define the technical strategy and architecture for the next generation of developer platforms and AI-powered engineering productivity solutions.

You will lead architecture across developer tooling, automated testing, and lifecycle management platforms, designing scalable services that boost productivity and quality for enterprise customers.