Principal Process & Vendor Management Lead

Capital One; Richmond (VA); Hybrid; USD 99,000 - 113,000; Full time

Job summary

Capital One is seeking a Principal Process Manager to drive engagement management and performance across offshore teams while partnering with onshore stakeholders. The role emphasizes contract governance, process improvements and delivery leadership in a hybrid work environment.

The position requires experience in Commercial Banking, supplier management, and project management, with opportunities for performance-based incentives and comprehensive benefits.

Qualifications

• Bachelor's Degree or Military experience required.
• At least 2 years of Commercial Banking experience.
• Experience in Supplier Management is preferred.
• Experience with process or project management is preferred.
• Experience with Commercial Credit and Treasury Management products preferred.
• Experience with change management and G Suite applications beneficial.

Responsibilities

• Act as Engagement Manager for offshore process areas, partnering with onshore stakeholders.
• Manage offshore utilization, enablement, and delivery.
• Oversee vendor Statements of Work and contract changes.
• Handle escalations and support vendor transitions and tech changes.

Skills

Commercial Banking

Supplier Management

Process Management

Project Management

Change Management

G Suite

Education

Bachelor's Degree or Military experience

Tools

G Suite applications

Job description

Capital One is seeking a Principal Process Manager to drive engagement management and performance across offshore teams while partnering with onshore stakeholders. The role emphasizes contract governance, process improvements and delivery leadership in a hybrid work environment.

The position requires experience in Commercial Banking, supplier management, and project management, with opportunities for performance-based incentives and comprehensive benefits.