Principal Process Manager: Process Excellence & Risk

Capital One Group; Plano (TX); On-site; USD 99,000 - 113,000; Full time

Job summary

Capital One is seeking a Principal Process Manager (Auto) to lead process improvements and drive risk mitigation with analytics and governance. You will own smaller projects, partner with teams, and influence leadership to deliver bottom-line results while strengthening process management practices.

The role requires strong communication, attention to detail, and the ability to adapt quickly, with experience in process management, internal audits, and compliance across automotive or related

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 1 year of experience with Google Suite.
• At least 1 year of Process Management experience.
• At least 1 year of internal audit or regulatory exam experience.
• At least 1 year of experience working with Compliance and Risk Management.

Responsibilities

• Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives.
• Collecting data and information, using analytics and reporting to provide transparency to senior leadership and executives.
• Leading risk management assessments and driving accurate audit or exam responses.
• Identify and implement process improvements driving issue resolution and risk mitigation activities.
• Understanding customers’ needs of the process and driving process improvements.
• Developing and maintaining formal process documentation including creation or updating procedures.
• Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions.
• May lead a team and direct others on projects.

Skills

Process Management

Google Suite

Internal Audit

Regulatory Compliance

Risk Management

Education

Bachelor’s Degree or military experience

Job description

Capital One is seeking a Principal Process Manager (Auto) to lead process improvements and drive risk mitigation with analytics and governance. You will own smaller projects, partner with teams, and influence leadership to deliver bottom-line results while strengthening process management practices.

The role requires strong communication, attention to detail, and the ability to adapt quickly, with experience in process management, internal audits, and compliance across automotive or related