Senior Manager, Process Excellence & Data Stewardship

Capital One; McLean (VA); Hybrid; USD 164,000 - 187,000; Full time

Job summary

Capital One is seeking a Senior Manager of Process Management to lead a team of process managers, drive operational excellence, and deliver data-driven improvements across the organization.

You will oversee data stewardship, ensure governance and compliance, collaborate across Enterprise and CIC teams, and mentor data stewards while aligning processes with regulatory standards.

This hybrid role requires a bachelor’s degree and 5+ years in process and project management, with leadership experience.

Qualifications

• Bachelor’s degree in business, accounting, management, HR or economics.
• 5+ years in process management.
• 5+ years in project management.
• 2+ years in people management.
• 2+ years in relationship management.

Responsibilities

• Lead and develop a high-performing data stewardship team.
• Ensure governance aligns with corporate standards.
• Drive process improvements across Enterprise and CIC teams.
• Create and validate processes.
• Design metrics to measure efficiency.

Skills

Data stewardship

Process management

People leadership

Stakeholder management

Education

Bachelor's degree

Job description

Capital One is seeking a Senior Manager of Process Management to lead a team of process managers, drive operational excellence, and deliver data-driven improvements across the organization.

You will oversee data stewardship, ensure governance and compliance, collaborate across Enterprise and CIC teams, and mentor data stewards while aligning processes with regulatory standards.

This hybrid role requires a bachelor’s degree and 5+ years in process and project management, with leadership experience.