Principal Onsite Field Engineer – PowerEdge XE Specialist

Dell Inc.; Denver (CO); In loco; USD 140.000 - 190.000; Tempo pieno

Descrizione del lavoro

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE in Denver, Colorado. You will lead resolution efforts for complex customer environments, delivering expert guidance and hands-on support on Dell hardware and software stacks.

You will collaborate with cross-functional teams to streamline problem-solving, document outcomes, and drive continuous improvement in support processes and service delivery for critical customer environments.

Mansioni

• Drive resolution for customer technology sets as Onsite Designated Support Engineer (DSE) for PowerEdge XE.
• Resolve complex technical issues in a fast-paced, customer-critical environment and document solutions.
• Improve processes, standards, and strategies to optimize Dell Support Services.

Descrizione del lavoro

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE in Denver, Colorado. You will lead resolution efforts for complex customer environments, delivering expert guidance and hands-on support on Dell hardware and software stacks.

You will collaborate with cross-functional teams to streamline problem-solving, document outcomes, and drive continuous improvement in support processes and service delivery for critical customer environments.