Principal Infrastructure Architect & Integrations Lead

ServiceNow; California (MO); Hybrid; USD 192,600 - 337,100; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Job summary

ServiceNow is seeking a hands-on Principal Infrastructure Architect & Engineer to drive core infrastructure integrations. You will lead cross‑functional teams across networking, cloud, identity, and collaboration platforms to align with enterprise standards and deliver integrated solutions.

The role emphasizes IaC, CI/CD, SRE practices, and regulatory compliance, with a focus on secure, scalable, and resilient infrastructure across multiple environments.

Qualifications

• 12+ years of experience in infrastructure architecture.
• Experience with M&A integrations.
• Strong cross‑functional collaboration skills.

Responsibilities

• Lead discovery and capability assessment across environments.
• Develop integration roadmap with dependencies and milestones.
• Serve as primary liaison between organizations.
• Align with enterprise architecture standards.
• Integrate physical and wireless network environments.
• Implement VPN, SD-WAN, and cloud networking.
• Ensure consistent routing, segmentation, and security.
• Monitor and resolve performance issues.
• Define rationalized cloud hosting strategy (AWS, Azure, GCP).
• Apply SRE principles (SLOs, SLAs, observability).
• Implement IaC, CI/CD, and automation.

Skills

Strong stakeholder communication

Decision‑making in complex env.

Ability to manage multiple workstreams

Cross‑functional collaboration

Job description

ServiceNow is seeking a hands-on Principal Infrastructure Architect & Engineer to drive core infrastructure integrations. You will lead cross‑functional teams across networking, cloud, identity, and collaboration platforms to align with enterprise standards and deliver integrated solutions.

The role emphasizes IaC, CI/CD, SRE practices, and regulatory compliance, with a focus on secure, scalable, and resilient infrastructure across multiple environments.