Principal Engineer: AI-Driven Search & Personalization

Relha LLC; San Francisco, Northern (CA, KY); Hybrid; USD 197,000 - 314,000; Full time

Job summary

Salesforce seeks a Principal Member of Technical Staff to lead the engineering vision for AgentExchange's AI-powered discovery layer. You will own scalable search, personalization, and integration of GenAI across surfaces like AgentExchange, Slack, and Setup, driving excellence in latency, relevance, and observability.

You’ll mentor engineers, define roadmaps, and collaborate with Product and Platform Services to deliver a unified, AI-enabled discovery experience across the Salesforce ecosystem.

Qualifications

• 10+ years of software engineering leadership on large-scale search/recommendation systems.
• Proven ability to define long-term technical vision and roadmaps for complex domains.

Responsibilities

• Own the technical vision for Discovery at scale within AgentExchange.
• Lead AI-native engineering across the search stack with focus on relevance, latency, and observability.
• Collaborate with product, platform services, and other teams to deliver unified discovery surfaces across multiple product touchpoints.

Skills

10+ years experience

Technical leadership

AI search & personalization

LLM integration

Observability & SLOs

Strong communication

Software architecture

Tools

Elasticsearch/OpenSearch/Solr

Node.js/Java

CI/CD

Job description

Salesforce seeks a Principal Member of Technical Staff to lead the engineering vision for AgentExchange's AI-powered discovery layer. You will own scalable search, personalization, and integration of GenAI across surfaces like AgentExchange, Slack, and Setup, driving excellence in latency, relevance, and observability.

You’ll mentor engineers, define roadmaps, and collaborate with Product and Platform Services to deliver a unified, AI-enabled discovery experience across the Salesforce ecosystem.