Sr. Product Manager - AI Search & Personalization

Salesforce

San Francisco (CA)

On-site

USD 173,000 - 286,000

Full time

14 days+
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Job summary

Salesforce is seeking a Senior Product Manager for the AgentExchange marketplace, focusing on search and personalization. You will shape buyer-facing search, AI-powered discovery, and personalized recommendations across multiple surfaces, driving engagement and conversion through a rigorous experimentation program.

You will work with engineering, data, and ecosystem partners to deliver scalable discovery experiences, leveraging AI tools to accelerate product strategy and delivery while

Qualifications

  • 8+ years of product management experience, with direct ownership of a search or recommendation experience at a B2B product or marketplace.
  • Experience building and scaling a search optimization and experimentation program.
  • Experience owning a personalization or recommendation surface, with design challenges like cold start and explainability.
  • Decision-making from behavioral data, shipping small tests and scaling when appropriate.
  • Proficiency using AI agents and modern AI development tools to accelerate PM work.
  • Strong customer empathy and translating research into strategy.

Responsibilities

  • Own the buyer-facing search experience across AgentExchange and define quality metrics.
  • Define and drive GenAI search and personalization across AgentExchange surfaces.
  • Lead experimentation framework to improve search quality, ranking, and discovery.
  • Collaborate with cross-functional teams to lift engagement and conversion across marketplaces.

Skills

Product management
Search optimization
Personalization
Experimentation
AI tools
Customer empathy

Tools

AI development tools
APIs
Data analytics

Job description

Salesforce is seeking a Senior Product Manager for the AgentExchange marketplace, focusing on search and personalization. You will shape buyer-facing search, AI-powered discovery, and personalized recommendations across multiple surfaces, driving engagement and conversion through a rigorous experimentation program.

You will work with engineering, data, and ecosystem partners to deliver scalable discovery experiences, leveraging AI tools to accelerate product strategy and delivery while

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