Principal Automation Engineer

TECHNOLOGY & INNOVATION; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

55-a Program eligibility

Job summary

The Office of Technology and Innovation (OTI) in Brooklyn, NY, seeks a Principal Automation Engineer to provide Site Reliability engineering for automation services and lead DevOps initiatives. You will write/update infrastructure code, manage CI/CD pipelines, and be the top escalation point for production issues.

You will design sessions for new services, mentor engineers, and ensure security and scalability across the platform in a 24/7 operation.

Qualifications

• 10+ years of experience in DevOps platform engineering or related field.
• Expertise in infrastructure-as-code using Terraform, with module development and state management.
• Experience with AWS, Azure or GCP and networking, storage, and compute services.
• Experience with Kubernetes for containerization and orchestration.
• Familiarity with Artifactory and high-availability configurations, ELK Stack.
• Experience with automation tools such as Ansible.
• OpenShift experience.
• Elasticsearch and related tooling knowledge.
• Ansible Automation Platform experience.
• Azure Kubernetes Service and related Azure services.
• Data processing and data pipelining experience.
• Kafka deployment and support.
• NSX-T and VMware vSphere familiarity.

Responsibilities

• Provide Site Reliability Engineering support for automation services, ensuring reliability and uptime.
• Write, update, and maintain infrastructure and automation code including CI/CD pipelines and IaC modules.
• Serve as escalation point for production incidents; lead root-cause analysis and drive resolutions.
• Lead design sessions for new services and platform improvements for scalability and security.
• Plan and prioritize workload; coordinate and review work of other DevOps Engineers.
• Act as technical owner for production environments, enforcing standards and best practices.
• Handle special projects and initiatives as assigned.

Skills

DevOps leadership

Project management

Infrastructure design

Root cause analysis

24/7 operations support

SRE concepts

Cloud platforms

Kubernetes

OpenShift

Elasticsearch

Logstash

Kibana

Ansible

Artifactory

Kafka

NSX-T

VMware vSphere

Terraform

Azure Kubernetes Service

Azure storage

Azure networking

Data processing

Education

Master's degree in Computer Science

Bachelor's degree in related field

High school diploma with 6+ years experience

Education/Experience combination option

Tools

Terraform

Cloud platforms (AWS/Azure/GCP)

Kubernetes

OpenShift

Jfrog Artifactory

HA configurations

ELK Stack (Elasticsearch/Logstash/Kibana)

Ansible

Ansible Automation Platform

Azure Kubernetes Service

Azure storage

Azure networking

VMware vSphere

Kafka

NSX-T

Job description

OPEN TO CITY EMPLOYEES ONLY PERMANENT IN THIS TITLE

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description

The successful candidate will serve as a Principal Automation Engineer for the Infrastructure Management division and will provide Site Reliability engineering to all current and new automation services, write/update/maintain code, highest point of escalation, lead design sessions manage personal work as well as work of DevOps Engineers.

Responsibilities

• Provide Site Reliability Engineering support for all current and new automation services, ensuring reliability, performance, and uptime targets are met.
• Write, update, and maintain infrastructure and automation code, including CI/CD pipelines, IaC modules, and monitoring/alerting scripts.
• Serve as the highest point of escalation for production incidents, lead root cause analysis, and drive resolution for complex platform issues.
• Lead design sessions for new services, cluster expansions, and platform improvements to align architecture with scalability and security requirements.
• Plan and prioritize own workload while also managing, coordinating, and reviewing work of other DevOps Engineers to meet delivery timelines.
• Act as the technical owner for production environments, enforcing standards, documentation, and operational best practices across the team.
• Handle special projects and initiatives as assigned.

Hours / Shift

Day - Due to the technical duties of this position in a 24/7 operation, candidate may be required to work overtime and/or various shifts such as weekends and/or nights/evenings.

Work Location

Brooklyn, NY

Minimum Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Preferred Skills

• 10+ years of experience in DevOps platform engineering or related field.
• Expertise in writing infrastructure-as-code (IaC) using Terraform, including module development and state management.
• Experience with AWS, Azure, or Google Cloud Platform (GCP), infrastructure services including virtual networks, storage, and compute resources.
• Experience with Kubernetes containerization and orchestration.
• Familiarity with Jfrog Artifactory and HA configurations, ELK Stack (Elasticsearch, Logstash, Kibana).
• Experience with automation tools such as Ansible.
• OpenShift.
• Elasticsearch.
• Ansible Automation Platform.
• Azure Kubernetes service.
• Azure storage.
• Azure networking.
• Project management.
• Data processing and data pipelining experience.
• Logstash and log stash filters.
• Kafka deployment and support.
• NSX-T.
• VMware vSphere.

55a Program

This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

OTI participates in E-Verify

COMPUTER SYSTEMS MANAGER - 1005D