Senior DevOps Engineer, Infrastructure

TECHNOLOGY & INNOVATION; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in Brooklyn, NY, seeks a Senior DevOps Engineer to provide Site Reliability engineering across automation services and infrastructure code.

Reporting to the Infrastructure Management division, you will monitor CI/CD pipelines, Kubernetes clusters, and implement IaC with Terraform and Ansible. Candidates with cloud, container, and observability experience will thrive in a fast-paced public sector environment.

Qualifications

• Master's degree in computer science from an accredited university.
• At least 3 years in IT management or supervisory roles.
• Strong DevOps and SRE experience including automation and monitoring.

Responsibilities

• Monitor CI/CD pipelines, Kubernetes clusters, and dashboards; triage issues.
• Write/update Terraform and Ansible modules and YAML configs.
• Perform smoke testing and validate deployments in dev/staging environments.
• Participate in design sessions and code reviews; build expertise in Linux, Git, IaC, and observability.
• Maintain runbooks, wiki, deployment guides, and incident documentation.
• Lead special projects and initiatives as assigned.

Skills

DevOps platform engineering

IaC

Kubernetes

Public cloud (AWS/Azure/GCP)

OpenShift

ELK Stack

Ansible

Kafka

VMware vSphere

NSX-T

Education

Master's degree in Computer Science

Bachelor's degree

High school diploma with IT experience

Tools

Terraform

Ansible

Kubernetes

OpenShift

Artifactory

ELK Stack

Kafka

VMware vSphere

NSX-T

Job description

OPEN TO CITY EMPLOYEES ONLY PERMANENT IN THIS TITLE

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Senior DevOps Engineer reporting to the Infrastructure Management division. The Senior DevOps Engineer will provide Site Reliability engineering to all current and new automation services and write/update/maintain code.

Responsibilities will include:

• Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards. Triage alerts, apply documented fixes for low/medium issues, and elevate complex incidents to Senior DevOps.
• Write, update, and maintain basic scripts, YAML configs and Terraform/Ansible modules under senior guidance to support deployment and infrastructure changes.
• Perform smoke testing and validation of deployments in dev/staging environments. Verify that monitoring, logging, and alerts function correctly after code or config changes.
• Participate in design sessions and code reviews with senior engineers. Build expertise in Linux, containers, Git, IaC, and observability tools while following team standards and change control processes.
• Maintain wiki, up-to-date runbooks, deployment guides, and troubleshooting documentation to reduce knowledge silos and support faster incident response.
• Perform special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the technical duties of this position in a 24/7 operation, candidate may be required to work overtime and/or various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

OTI participates in E-Verify

COMPUTER SYSTEMS MANAGER - 1005D

Minimum Qualifications

• 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
• 2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
• 3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
• 4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Preferred Skills

• 6+ years of experience in DevOps platform engineering or related field.
• Expertise in writing infrastructure-as-code (IaC) using Terraform, including module development and state management.
• Experience with AWS, Azure, or Google Cloud Platform (GCP), infrastructure services including virtual networks, storage, and compute resources.
• Experience with Kubernetes containerization and orchestration.
• Familiarity with Jfrog Artifactory and HA configurations, ELK Stack (Elasticsearch, Logstash, Kibana).
• Experience with automation tools such as AnsibleKnowledge and experience with the following are also preferred:
• OpenShift
• Elasticsearch
• Ansible Automation Platform
• Azure Kubernetes service
• Azure storage
• Azure networking
• Project management
• Data processing and data pipelining experience
• Logstash and log stash filters
• Kafka deployment and support
• NSX-T
• VMware vSphere

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.