Principal Administrative Assistant – Audit & Quality Assurance

NYC Department of Social Services; New York (NY); On-site; USD 68,000 - 80,000; Full time

Job summary

The NYC Department of Social Services is hiring for a Principal Administrative Assistant (PAA III) within the Office of Audit and Quality Assurance Services (OAQAS). The role oversees Deputy Commissioner scheduling, information systems reporting, and cross-unit coordination to align agency priorities.

Responsibilities include reviewing monthly reports, preparing analytical communications, maintaining filing systems, and coordinating meetings and events.

Qualifications

• Bachelor's degree or equivalent with relevant clerical/administrative experience.
• Minimum of two years in clerical/administrative work, with supervisory exposure.
• Ability to coordinate scheduling, reporting and cross-unit collaboration.
• Strong written and verbal communication; proficiency with filing and records systems.

Responsibilities

• Coordinate and maintain scheduling activities and Deputy Commissioner agendas in order of Agency priority.
• Maintain information and control systems to report status of activities and improve timeliness.
• Coordinate tasks among Assistant Deputy Commissioners, OAQA managers and partners.
• Review and approve monthly reports and field QA reports for accuracy and objectives.
• Assist with scheduling meetings and prepare analytical reports for the Deputy Commissioner.
• Prioritize incoming/outgoing correspondence and maintain filing with follow-up actions.
• Draft communications and update reports and presentations as needed.
• Coordinate inventory of supplies and ensure distribution for all units reporting to OAQAS.
• Screen calls for the Deputy Commissioner and route inquiries appropriately.

Skills

Scheduling

Reporting

Communication

Coordination

Administrative support

Education

Bachelor's degree + 2 years clerical/administrative experience

Associate degree or 60 semester credits + 3 years clerical/administrative experience

High school diploma + 4 years clerical/administrative experience including supervisory role

Education/experience equivalent with supervisory requirement

Job description

The NYC Department of Social Services is hiring for a Principal Administrative Assistant (PAA III) within the Office of Audit and Quality Assurance Services (OAQAS). The role oversees Deputy Commissioner scheduling, information systems reporting, and cross-unit coordination to align agency priorities.

Responsibilities include reviewing monthly reports, preparing analytical communications, maintaining filing systems, and coordinating meetings and events.