Center Operations Lead & Office Manager

City of New York; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

The Department of Social Services (DSS) in New York City is recruiting for a Principal Administrative Associate II to function as an Office Manager for HASA. You will supervise the HASA center staff, coordinate payroll and staff records, and liaise with central offices on personnel and benefits to ensure smooth operations.

You will also manage utilities and budget reports, coordinate with MIS systems (WMS, AIRS, FACTORs), and support staff through system training.

Qualifications

• A baccalaureate degree with two years of clerical/administrative experience, one year in supervisory capacity.
• An associate degree or 60 semester credits with three years of clerical/administrative experience, including one year supervisory.
• A four-year high school diploma with four years of clerical/administrative experience, including one year supervisory.
• Education or experience equivalent to 1–3 with substitution rules; one year of supervisory experience required.

Responsibilities

• Supervise the Office Manager’s office staff and duties within the HASA center.
• Liaise with Office of Staff Resources and Central Office on personnel issues and benefits.
• Coordinate with utility companies to prevent shutoffs and manage accounts.
• Reconcile budgetary reports and sub-imprest funds with Accounts Payable.
• Prepare payroll sheets and maintain staff records; resolve payroll-related issues.
• Serve as MIS site liaison for WMS, AIRS, and FACTORs; train staff on systems.

Skills

Supervisory experience

Clerical/administrative experience

Data systems knowledge (MIS)

Payroll processing familiarity

Education

Baccalaureate degree + 2 years experience

Associate degree / 60 credits + 3 years experience

High school diploma + 4 years experience

Education/experience equivalent with substitution

Tools

WMS

AIRS

FACTORs

Payroll systems

Job description

The Department of Social Services (DSS) in New York City is recruiting for a Principal Administrative Associate II to function as an Office Manager for HASA. You will supervise the HASA center staff, coordinate payroll and staff records, and liaise with central offices on personnel and benefits to ensure smooth operations.

You will also manage utilities and budget reports, coordinate with MIS systems (WMS, AIRS, FACTORs), and support staff through system training.