Primary Care Patient Services Specialist I

Baylor Scott & White Health; Austin (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Immediate eligibility for health and w

401(k) savings plan with dollar-for-d#

Job summary

Baylor Scott & White Health in Austin, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic or related area. You will assist patients with check-in/check-out, scheduling, and insurance verification to ensure high-quality, patient-centered care.

Responsibilities include registering patients, collecting insurance details, processing payments, and responding to inquiries.

Qualifications

• Education - H.S. Diploma/GED Equivalent.
• Experience - Less than 1 Year of Experience.

Responsibilities

• Assists with patient duties, including relations, check-in, check-out, scheduling, insurance verification, and answering phones.
• Assists with patient registration by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas.
• Accepts payments for physician/clinic services according to established guidelines.
• Posts payments and enters charges into computer utilizing appropriate codes.
• Generates daily payment reports and verifies cash drawer against report.
• Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
• May be required to discuss financial arrangements with patients.
• Receives and directs phone calls. Assists patients and other visitors.
• Responds to routine inquiries concerning practice services, hours of operation, etc.
• Ensures any patient complaints are handled appropriately.
• Assists with medical records duties as requested.

Skills

Communication skills

Listening

Phone etiquette

Data entry

Customer service

Education

High school diploma or GED

Job description

Baylor Scott & White Health in Austin, TX is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic or related area. You will assist patients with check-in/check-out, scheduling, and insurance verification to ensure high-quality, patient-centered care.

Responsibilities include registering patients, collecting insurance details, processing payments, and responding to inquiries.