Patient Services Specialist I - Frontline Patient Care

Baylor Scott & White Health; Hutto (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones, ensuring a high-quality, patient-centered experience.

Responsibilities include collecting demographics, registering patients, processing payments, and conveying accurate information to patients and approved entities.

Qualifications

• Good listening, interpersonal and communication skills.
• Professional, pleasant and respectful telephone etiquette.
• Accurate data entry and computer navigation with attention to detail.

Responsibilities

• Assist patients with check-in/check-out, scheduling, and phone requests.
• Verify insurance information and collect demographics for registration.
• Handle payments and post charges according to guidelines.
• Provide medical and financial information to patients and approved entities.
• Respond to routine inquiries and direct patients as needed.

Skills

Listening

Interpersonal communication

Phone etiquette

Data entry

Computer navigation

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones, ensuring a high-quality, patient-centered experience.

Responsibilities include collecting demographics, registering patients, processing payments, and conveying accurate information to patients and approved entities.