Primary Care Office Coordinator – Day Shift (Mon–Fri)

Ascension; Milwaukee (WI); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b)

Paid time off and holidays

Tuition reimbursement

Employee Assistance Program

Parental leave

Pet insurance

Transportation savings

Job summary

Ascension in Brown Deer, WI is seeking a full-time medical receptionist for our Primary Care department. The role greets patients, handles check-in/out, verifies demographics, schedules appointments, and supports billing with claims entry and co-pay collection.

You will also verify insurance precertifications, release records, and provide general clerical support. The position requires a high school diploma or equivalent (or one year of relevant experience) and Epic experience is preferred.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Epic experience preferred.
• No weekends or holidays; 36 hours per week; Monday–Friday.
• Prior medical receptionist experience preferred.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Data entry

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Tools

Epic

Job description

Ascension in Brown Deer, WI is seeking a full-time medical receptionist for our Primary Care department. The role greets patients, handles check-in/out, verifies demographics, schedules appointments, and supports billing with claims entry and co-pay collection.

You will also verify insurance precertifications, release records, and provide general clerical support. The position requires a high school diploma or equivalent (or one year of relevant experience) and Epic experience is preferred.