Primary Care Front Desk & Admin Assistant

Ascension Health; Appleton (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

PTO & holidays

Tuition assistance

Employee assistance program

Family benefits

Legal & pet insurance

Transportation savings

Job summary

Ascension Richmond Street in Appleton, WI is seeking a full-time Front Desk/Patient Services role within Primary Care. Responsibilities include greeting visitors, checking in/out, scheduling, and handling essential clerical tasks in a busy clinic.

Qualifications include a high school diploma or equivalent, with at least 1 year of relevant experience. Benefits include comprehensive health coverage, retirement plan, PTO, and career development opportunities at Ascension.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience is required.

Responsibilities

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Job description

Ascension Richmond Street in Appleton, WI is seeking a full-time Front Desk/Patient Services role within Primary Care. Responsibilities include greeting visitors, checking in/out, scheduling, and handling essential clerical tasks in a busy clinic.

Qualifications include a high school diploma or equivalent, with at least 1 year of relevant experience. Benefits include comprehensive health coverage, retirement plan, PTO, and career development opportunities at Ascension.