Primary Care Medical Receptionist - Day Shift Front Desk

HealthPartners; Minneapolis (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

HealthPartners in Minnesota seeks a patient-facing associate for call center and front desk duties. You will rapidly answer incoming calls, greet patients, collect co-pays, schedule follow-ups, and support clerical tasks while maintaining patient confidentiality.

The role emphasizes accurate data entry, familiar with common office equipment, strong communication, and the ability to work in a fast-paced environment on a Monday–Friday schedule with occasional Saturdays.

Qualifications

• 6 months related experience.
• Accurate computer/keyboard skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Must be proficient in operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Responsibilities

• Answer and respond to incoming telephone calls from patients and/or employer groups.
• Greet patients, collect co-pays, schedule follow-up appointments and referrals, and support clerical duties.
• Maintain patient confidentiality and provide excellent customer service.

Skills

Customer service

Communication

Attention to detail

Confidentiality

Tools

Telephone system & headset

PC

Printer

Fax machine

Photocopier

Job description

HealthPartners in Minnesota seeks a patient-facing associate for call center and front desk duties. You will rapidly answer incoming calls, greet patients, collect co-pays, schedule follow-ups, and support clerical tasks while maintaining patient confidentiality.

The role emphasizes accurate data entry, familiar with common office equipment, strong communication, and the ability to work in a fast-paced environment on a Monday–Friday schedule with occasional Saturdays.