Patient Access & Office Operations Assistant

Ascension; Appleton (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Pet insurance

Job summary

Ascension in Appleton, WI, is seeking a dedicated administrative professional for the Oncology department to welcome patients and oversee check-in/check-out, demographic verification, and accurate medical records. The role supports clinical staff and maintains a positive patient experience.

The position handles insurance authorizations, appointment scheduling, and daily financial processing to ensure efficient access to care and precise deposits.

Qualifications

• High School diploma or equivalent or 1 year relevant experience.
• No professional licensure required.
• Strong organization and communication skills.

Responsibilities

• Greet patients and visitors while managing check-in/out procedures and demographic verification to ensure accurate records.
• Secure insurance authorizations, process medical records requests and schedule patient appointments to streamline access to care.
• Process daily procedure charges, collect co-pays and reconcile deposits to ensure financial accuracy and efficiency.
• Provide administrative support to promote smooth daily operations across the clinical team.

Skills

Customer service

Check-in

Scheduling

Medical records

Education

High School Diploma or equivalent

1 year related experience

Job description

Ascension in Appleton, WI, is seeking a dedicated administrative professional for the Oncology department to welcome patients and oversee check-in/check-out, demographic verification, and accurate medical records. The role supports clinical staff and maintains a positive patient experience.

The position handles insurance authorizations, appointment scheduling, and daily financial processing to ensure efficient access to care and precise deposits.