Primary Care Clinic Operations Leader

IU Health; Indiana; On-site; USD 65,000 - 90,000; Full time

Job summary

Indiana University Health is seeking a Clinic Manager to lead primary care operations, collaborate with the Practice Administrator, and drive service excellence across assigned areas. The role emphasizes strategic planning, team development, and performance outcomes to improve efficiency.

This is an onsite role with Monday-Friday day shift, reporting to the Practice Administrator and coordinating with Cardiology, OBGYN, and Neurology teams to ensure high-quality patient care and seamless

Qualifications

• Bachelor's Degree or equivalent years of experience is required. Bachelor's Degree in Business Administration, Management, or a related field is preferred.
• Requires 4-6 years of relevant experience.
• Knowledge in business applications.
• Strong customer service skills.
• Ability to lead multiple projects simultaneously while ensuring timely results.
• Maintains compliance standards in accordance with the Compliance policies and the Code of Conduct.

Responsibilities

• Assist the Senior Leader in planning, directing and overall operations within their areas of responsibility.
• Manages the ongoing development, implementation and performance outcomes to improve efficiency of responsible service lines.
• Oversees the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas.
• Maintains optimal communication and collaboration between practice staff, physicians, administration, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

Skills

Leadership

Customer service

Project management

Communication

Compliance

Education

Bachelor's Degree or equivalent years of experience

Bachelor's Degree in Business Administration/Management

Tools

Business applications

Job description

Indiana University Health is seeking a Clinic Manager to lead primary care operations, collaborate with the Practice Administrator, and drive service excellence across assigned areas. The role emphasizes strategic planning, team development, and performance outcomes to improve efficiency.

This is an onsite role with Monday-Friday day shift, reporting to the Practice Administrator and coordinating with Cardiology, OBGYN, and Neurology teams to ensure high-quality patient care and seamless