Clinic Manager- Primary Care

Indiana University Health; Indiana; On-site; USD 75,000 - 105,000; Full time

Job summary

Indiana University Health seeks a Clinic Manager to join its Primary Care leadership team, overseeing operations, staff, and service delivery in a dynamic medical setting.

The role focuses on planning, directing areas, supervising 11 direct reports, and collaborating with physicians and administration to ensure high-quality patient care. This is a fully onsite position with a Monday–Friday day schedule and strong emphasis on compliance and teamwork.

Qualifications

• Bachelor's degree or equivalent experience required.
• 4–6 years of relevant healthcare administration experience.
• Strong customer service and communication skills.
• Ability to lead multiple projects and meet deadlines.
• Compliance standards knowledge and Code of Conduct adherence.

Responsibilities

• Assist Senior Leader in planning, directing and operations.
• Oversee day-to-day supervision in patient services areas.
• Manage financials and facility adequacy for assigned areas.
• Ensure effective communication between staff, physicians and administration.
• Maintain service delivery meeting customer needs and expectations.
• Onsite Monday–Friday day shift.

Skills

Customer service

Project leadership

Multi-project management

Communication

Compliance awareness

Education

Bachelor's Degree in Business Administration/Management or related field

Job description

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Primary Care leadership team in the role of Clinic Manager.

Assists the Senior Leader in planning, directing and overall operations within their areas of responsibility. Manages the ongoing development, implementation and performance outcomes to improve efficiency of responsible service lines. Oversees the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. Maintains optimal communication and collaboration between practice staff, physicians, administration, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

This is a fully onsite role Monday-Friday day shift.

Key Relationships

Reports to: Practice Administrator

Direct Reports: 11

Key Relationships: Cardiology, OBGYN, Neurology

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree or equivalent years of experience is required. Bachelor's Degree in Business Administration, Management, or a related field is preferred.
• Requires 4-6 years of relevant experience.
• Knowledge in business applications.
• Strong customer service skills.
• Ability to lead multiple projects simultaneously while ensuring timely results.
• Maintains compliance standards in accordance with the Compliance policies and the Code of Conduct.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world‑class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.