Primary Care Advanced Medical Support Assistant

U.S. Department of Veterans Affairs; Shelbyville (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant for Primary Care at the Shelbyville location.

The role provides technical support to physicians, physician assistants, nurses and other care team members to improve patient access and care coordination. Typical duties include appointment management, processing orders for labs and imaging, scheduling with patient input, and maintaining patient confidentiality in line with HIPAA.

Qualifications

• High school diploma or equivalent required.
• Experience with health care scheduling and patient support.
• Ability to communicate with diverse clinical staff.
• Knowledge of HIPAA/privacy requirements.

Responsibilities

• Screen and schedule appointments per clinic processes.
• Process provider orders including labs and imaging.
• Enter and adjust appointments with patient input.
• Maintain patient confidentiality per HIPAA.
• Support care teams across multiple disciplines.

Skills

Communication skills

Organization skills

Patient interaction

HIPAA knowledge

Education

HS diploma or GED

Tools

Microsoft Office

Electronic health records

Job description

The U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant for Primary Care at the Shelbyville location.

The role provides technical support to physicians, physician assistants, nurses and other care team members to improve patient access and care coordination. Typical duties include appointment management, processing orders for labs and imaging, scheduling with patient input, and maintaining patient confidentiality in line with HIPAA.