Pricing Operations Lead: Scale Pricing & Packaging

OpenAI; San Francisco (CA); On-site; USD 234,000 - 260,000; Full time

Job summary

OpenAI is seeking a Pricing Operations Lead to translate pricing decisions into scalable execution across Product, Engineering, Billing, Finance, and GTM. You will own requirements, govern processes, and drive pricing initiatives from strategy to launch.

You will partner with cross-functional teams to implement packaging changes, optimize workflows, and ensure governance and traceability of pricing configurations, while maintaining a bias for actionable results in a fast-paced environment.

Qualifications

• Have 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work.
• Can translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions.
• Experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams.

Responsibilities

• Lead the operational execution of pricing and packaging decisions from approval through implementation and launch
• Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
• Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
• Own pricing-related requirement intake and prioritization on behalf of the pricing team, ensuring requests are clear, well managed, and tied to business needs
• Support the design and implementation of new product, SKU, packaging, and billing configurations as pricing changes move into production
• Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking
• Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework

Skills

Pricing operations

Cross-functional collaboration

System requirements

Billing systems

Project management

Job description

OpenAI is seeking a Pricing Operations Lead to translate pricing decisions into scalable execution across Product, Engineering, Billing, Finance, and GTM. You will own requirements, govern processes, and drive pricing initiatives from strategy to launch.

You will partner with cross-functional teams to implement packaging changes, optimize workflows, and ensure governance and traceability of pricing configurations, while maintaining a bias for actionable results in a fast-paced environment.