Prestige Beauty Team Lead - Store Operations

The Estée Lauder Companies Inc.

Cerritos (CA)

On-site

USD 26,000 - 44,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

Wellness programs

Retirement savings plans

Paid leave

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager in delivering exceptional customer service and smooth store operations in a high‑end retail environment.

You will model behaviors for the sales team and assist with cash reconciliation and opening/closing shifts. Ideal candidates bring retail experience, a passion for cosmetics, and a track record of coaching teams to meet sales and service targets while representing a prestige brand in a fast paced

Qualifications

Proven retail experience preferably within cosmetics.
Ability to provide inspirational, authentic and personalized customer service.
Experience with opening and closing the store and cash reconciliation is desirable.
Previous supervisory experience including coaching/mentoring others to achieve targets is desirable.
Ability to work retail hours including days, nights, weekends and events in a fast-paced environment.
Experience with retail POS software.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

Support the Store Manager and Assistant Manager to ensure smooth operation of the store.
Lead by example to deliver inspirational, authentic and personalized customer service to meet sales and customer service targets.
Handle start and end of day cash reconciliation and rotate opening/closing duties as scheduled.