Preschool Office & Family Services Lead

Heartbeat Music Ltd.; Escondido (CA); In loco; USD 52.000 - 75.000; Tempo pieno

Descrizione del lavoro

Heartbeat Music Ltd. is seeking an Office Manager at a preschool site to support site-level administrative operations and family services.

The role oversees enrollment, attendance, funding documentation, and front-facing communications while ensuring compliance with education regulations. The successful candidate will manage daily clerical workflows, maintain enrollment records, and serve as a site ambassador to foster strong family relationships and provide a high-quality customer service

Competenze

• Bachelor's degree or higher in Business Administration, Business Management, or a related field.
• Five or more years of progressive administrative experience preferred, particularly in a compliance-intensive environment.
• Exceptional organization, written and verbal communication, customer service, confidentiality, and ability to manage competing priorities in a fast-paced setting.

Mansioni

• Manage daily office operations, data systems, front-facing communications, clerical workflows, and a professional and welcoming site environment.
• Oversee family intake and onboarding and support student recruitment, eligibility verification, enrollment, and the site enrollment pipeline.
• Manage and accurately submit required attendance and funding records and maintain family files, eligibility documentation, and administrative records in accordance with program requirements.
• Maintain comprehensive student and preschool staff files and support Title 22, Title 5, CDE, and CDSS compliance and audit readiness.
• Serve as a primary site ambassador, build strong family relationships, manage program communications, and support a high-quality customer-service experience.

Conoscenze

Administrative experience

Communication

Customer service

Confidentiality

Prioritization

Formazione

Bachelor's degree in Business Administration/Management or related field

Descrizione del lavoro

Heartbeat Music Ltd. is seeking an Office Manager at a preschool site to support site-level administrative operations and family services.

The role oversees enrollment, attendance, funding documentation, and front-facing communications while ensuring compliance with education regulations. The successful candidate will manage daily clerical workflows, maintain enrollment records, and serve as a site ambassador to foster strong family relationships and provide a high-quality customer service