Presales Executive - Indonesia

PointStar; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

PointStar is seeking a Pre-Sales Solutions professional in the United States to build technical relationships with prospects and customers. You will collaborate with the Sales Team to provide customer-facing pre-sales support and manage expectations through clear communication.

You will work with the sales team on proposals, attend meetings as a solution expert, capture business requirements, and develop solution recommendations aligned with product capabilities.

Qualifications

• Knowledge in ERP products, such as Oracle, NetSuite, SAP, etc is preferred.
• Excellent customer service skills and professional presence.
• Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organisation.
• Excellent interpersonal, collaboration, and excellent verbal and written communications skills.
• Excellent time management and organizational skills.
• Passion to grow with the company & advance into a Senior or Sales position in the future.

Responsibilities

• Working closely with the sales team on business proposals to prospects.
• Attending meetings with the Sales Manager and acting as a solution expert.
• Working closely with prospects to understand and capture business requirements.
• Develop solution recommendations on prospects business requirements.
• Ensuring that the recommended solutions can be met by the product functionalities.
• Continuously keeping up with the latest product functionalities.
• Putting together business cases for the sales teams to support their proposals.
• Replying to prospects following requests for information and proposal requests.
• Presenting proposals to prospect alongside members of the sales team.
• Working together with the proposal team to develop a detailed scope of work.

Skills

ERP knowledge

Customer service

Stakeholder engagement

Verbal communication

Written communication

Time management

Job description

Responsible to build technical relationships with prospects and/or existing customers. You will be collaborating with the Sales Team to support them with customer-facing technical pre-sales assistance. Our Pre-Sales Solutions has strong customer communication skills to manage customers expectations.

Job Description:

1. Working closely with the sales team on business proposals to prospects.
2. Attending meetings with the Sales Manager and acting as a solution expert.
3. Working closely with prospects to understand and capture business requirements.
4. Develop solution recommendations on prospects business requirements.
5. Ensuring that the recommended solutions can be met by the product functionalities.
6. Continuously keeping up with the latest product functionalities.
7. Putting together business cases for the sales teams to support their proposals.
8. Replying to prospects following requests for information and proposal requests.
9. Presenting proposals to prospect alongside members of the sales team.
10. Working together with the proposal team to develop a detailed scope of work.
    

Requirements:

1. Knowledge in ERP products, such as Oracle, NetSuite, SAP, etc is preferred
2. Excellent customer service skills and professional presence.
3. Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organisation.
4. Exceptional interpersonal, collaboration, and excellent verbal and written communications skills.
5. Excellent time management and organizational skills.
6. Passion to grow with the company & advance into a Senior or Sales position in the future.