Presales Engineer

Barco; Minnesota; On-site; USD 90,000 - 150,000; Full time

Job summary

Barco in Minnesota seeks a Presales Engineer to blend technical depth with customer engagement, supporting sales teams and partner organizations. You will learn ClickShare products, deliver demos, assist in tender preparation, and act as a trusted technical advisor to key customers.

You will travel up to 60% to meet opportunities, collaborate with cross-functional teams, and help drive customer value with expert product knowledge.

Qualifications

• Bachelor's degree preferred.
• 4-7 years of experience deploying AV or IT solutions.
• Excellent communication and presentation skills; ability to explain technical concepts clearly.
• Fluent in English; additional languages are an advantage depending on region supported.
• Ability to work autonomously and take initiative, with a results-driven mindset.

Responsibilities

• Learn and maintain in-depth knowledge of ClickShare products
• Provide pre-sales technical support, product education, and demo assistance to internal and partner sales teams
• Support the preparation of tender documents in collaboration with sales teams
• Act as a trusted technical advisor for key customers and prospects, supporting them on technical matters
• Create, manage, and execute support contracts
• Collaborate with sales teams to plan and organise sales opportunities
• Manage customer relationships by collecting and logging client feedback
• Analyse and interpret customer requirements and determine optimal solutions in collaboration with Product Management
• Identify opportunities to improve customer satisfaction and repeat business, and communicate findings to management
• Participate in trade shows, meetings, and training sessions as required
• Travel up to 60% as part of the role

Skills

Relationship management

Communication skills

Presentation skills

English fluency

Autonomy

Technical curiosity

Customer service principles

Education

Bachelor's degree preferred

Tools

Salesforce CRM

MS Office (Excel, PowerPoint)

Job description

As a Presales Engineer, you will play a key role in supporting sales teams by combining technical expertise with strong customer engagement. You will collaborate closely with internal and partner sales colleagues to drive successful outcomes and deliver value to customers.

Key Responsibilities

• Learn and maintain in-depth knowledge of ClickShare products


• Provide pre-sales technical support, product education, and demo assistance to internal and partner sales teams


• Support the preparation of tender documents in collaboration with sales teams


• Act as a trusted technical advisor for key customers and prospects, supporting them on technical matters


• Create, manage, and execute support contracts


• Collaborate with sales teams to plan and organise sales opportunities


• Manage customer relationships by collecting and logging client feedback


• Analyse and interpret customer requirements and determine optimal solutions in collaboration with Product Management


• Identify opportunities to improve customer satisfaction and repeat business, and communicate findings to management


• Participate in trade shows, meetings, and training sessions as required


• Travel up to 60% as part of the role

Your Profile

• Bachelor's degree preferred


• 4-7 years of experience in deploying AV or IT solutions


• Strong relationship and stakeholder management skills


• Excellent communication and presentation skills, with the ability to explain technical concepts in user-friendly terms


• Fluent in English; additional languages are an advantage depending on the region supported


• Ability to work autonomously and take initiative, with a results-driven mindset


• Strong technical curiosity and aptitude for applying technical solutions


• Knowledge of customer service principles, with the ability to analyse requirements, identify issues, and propose solutions


• Experience with Salesforce CRM is an advantage


• Proficiency in MS Office, particularly Excel and PowerPoint