PrEP Retention Specialist | Pharmacy Navigator

AIDS Healthcare Foundation; Carolina (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

AIDS Healthcare Foundation in the United States is seeking a Pharmacy Technician - PrEP Retention Specialist to support navigation and pharmacy services for PrEP access and adherence. You will help identify and resolve coverage and access barriers while coordinating with clinical and pharmacy staff to prevent interruptions in treatment.

The role emphasizes proactive patient outreach, education on adherence, and detailed documentation to support continuous PrEP care within a multidisciplinary

Qualifications

• Experience coordinating patient access to PrEP or similar medications.
• Ability to identify and resolve coverage or refill barriers.
• Excellent communication and documentation skills.

Responsibilities

• Manage requests for financial assistance for PrEP participants, including submitting and tracking applications and renewals.
• Coordinate inbound and outbound communications about deliveries, prescriptions, refills, and access.
• Track medication pickup and refills, identify gaps, trigger navigation and retention actions.
• Assess barriers to access, adherence, or retention and coordinate needed services.
• Provide education on adherence, timely refills, and continuity of care.
• Maintain accurate documentation of navigation interventions, financial assistance, barriers, actions, and results.

Skills

Patient navigation

Adherence monitoring

Insurance coverage support

Healthcare coordination

Tools

Pharmacy operations

Job description

AIDS Healthcare Foundation in the United States is seeking a Pharmacy Technician - PrEP Retention Specialist to support navigation and pharmacy services for PrEP access and adherence. You will help identify and resolve coverage and access barriers while coordinating with clinical and pharmacy staff to prevent interruptions in treatment.

The role emphasizes proactive patient outreach, education on adherence, and detailed documentation to support continuous PrEP care within a multidisciplinary