Premium Vehicle Delivery Specialist

avisbudget; San Francisco (CA); Presencial; USD 31.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Other Insurance

Paid time off

401k

Employee discounts

On-the-job training

Flexible spending account for transit/

Descripción de la vacante

Avis Budget Group seeks an Avis First Customer Experience Specialist in San Francisco to deliver premium service at the point of rental. You’ll greet customers, deliver vehicles, and ensure a flawless, personalized experience across doorstep, airport, and in-store interactions.

You’ll work on-site, demonstrate professionalism, and communicate with customers via phone, text, email and app. A minimum of 1 year in customer service and a valid driver’s license are required.

Formación

• 1 year of customer service experience required.
• Professional, friendly demeanor focused on customer satisfaction.
• Strong verbal and written communication skills.
• Comfortable using mobile devices and apps.
• Valid driver's license required; legal to work in the U.S.
• Must be 18 years or older.

Responsabilidades

• Deliver a best-in-class and personalized customer experience.
• Deliver vehicles directly to customers and coordinate delivery.
• Collaborate with team to coordinate vehicle delivery and pickup.
• Communicate proactively with premium customers by phone, text, email, and app.
• Greet customers on arrival, assist with luggage, and provide vehicle overview.

Conocimientos

Customer service

Communication

Multitasking

Tech-savvy

Driver's license

18+ years old

Descripción del empleo

Avis Budget Group seeks an Avis First Customer Experience Specialist in San Francisco to deliver premium service at the point of rental. You’ll greet customers, deliver vehicles, and ensure a flawless, personalized experience across doorstep, airport, and in-store interactions.

You’ll work on-site, demonstrate professionalism, and communicate with customers via phone, text, email and app. A minimum of 1 year in customer service and a valid driver’s license are required.