Premium Vehicle Delivery Concierge

Avis First; Fort Lauderdale (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Bi-weekly wage (incentives)

On-the-job training

Paid time off

Medical insurance

Dental insurance

Flexible spending account

401(k) retirement plan

Employee discounts

Job summary

Avis Budget Group in Fort Lauderdale is seeking an Avis First Customer Experience Specialist to deliver premium service from vehicle delivery to collection, ensuring flawless interactions and warm, personalized attention.

Ideal candidates have at least 1 year in customer service, strong communication, and comfort with mobile tools; on-site work and a valid driver’s license are required. The role offers an hourly wage with an incentive program and benefits.

Qualifications

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.

Responsibilities

• Deliver a best-in-class experience for customers from delivery to collection.
• Coordinate timely vehicle delivery and collection with team.
• Communicate proactively with premium customers via phone, text, email and app.

Skills

Customer service

Communication

Hospitality experience

Valid driver’s license

Mobile apps

Tools

Mobile apps

Job description

Avis Budget Group in Fort Lauderdale is seeking an Avis First Customer Experience Specialist to deliver premium service from vehicle delivery to collection, ensuring flawless interactions and warm, personalized attention.

Ideal candidates have at least 1 year in customer service, strong communication, and comfort with mobile tools; on-site work and a valid driver’s license are required. The role offers an hourly wage with an incentive program and benefits.