Premium Ticketing & Revenue Coordinator

AEG WORLDWIDE; Los Angeles (CA); On-site; USD 29,000 - 43,000; Full time

Job summary

AEG WORLDWIDE is seeking a Premium Ticketing Coordinator in Los Angeles to support ticket inventory, pricing, and customer communications. The role interfaces with clients via email and phone, maintains show files and client databases, and helps drive revenue through ticketing initiatives.

Responsibilities include on-site execution, data reporting, collaboration with sales and marketing teams, and participation in premium initiatives.

Qualifications

• High School Diploma or its equivalency (BA/BS Degree Preferred)
• 2-4 years Of related work experience
• Experience in the entertainment or sports industries is preferred
• Experience working with ticketing platforms is preferred
• Strong organizational skills, time management, and attention to detail
• Demonstrated proficiency with MS Office applications including: Excel, PowerPoint and Word
• Willingness to work long, irregular hours, including nights, weekends, and holidays as required
• Excellent written and verbal communication skills
• Ability to take direction with little to no follow up

Responsibilities

• Assist with ticket inventory and overall pricing of ticketing. Maintain dynamic pricing initiatives. Coordinate and advance numerous items essential for overall program functionality and on-site execution.
• Facilitate sales on back end. Provide data on how tickets are selling and develop innovative ways to increase revenue. Respond to customer service inquiries through dedicated email and phone systems.
• Assist on the overall design and development of initiatives for VIP and Platinum ticketing.
• Assist and provide input on collateral, sales and marketing materials. Act as departmental liaison to coworkers, venues, management, agencies, etc.
• Research vendor statements, phone calls and discrepancies. Product research, data collection and pricing assessments.
• Create and maintain event files and client databases. Evaluate existing platforms to ensure content is both accessible and accurate.
• Assist with compilation and subsequent distribution of ticket counts, settlements and reconciliations. Process and fulfill duties associated with ticket orders, invoicing, mailings and payments.
• Actively participate in local functions affiliated with premium initiatives as required.

Skills

Communication skills

Time management

Detail-oriented

Reliability

Education

High School Diploma or equivalent

BA/BS Degree Preferred

Tools

MS Office

Ticketing platforms

Job description

AEG WORLDWIDE is seeking a Premium Ticketing Coordinator in Los Angeles to support ticket inventory, pricing, and customer communications. The role interfaces with clients via email and phone, maintains show files and client databases, and helps drive revenue through ticketing initiatives.

Responsibilities include on-site execution, data reporting, collaboration with sales and marketing teams, and participation in premium initiatives.