Premium Ticketing Lead for Olympic & Paralympic Games

On Location; Los Angeles (CA); On-site; USD 68,000 - 90,000; Full time

Job summary

On Location is seeking an experienced ticketing professional to provide premier support for premium clients during pre-Games, seat allocation, delivery and on-site phases. You will allocate hospitality inventory, collaborate with multiple teams, and ensure accurate ticket systems and up-to-date pricing.

The role requires 5+ years in Olympic/event ticketing, strong Excel and project-management skills, and fluency in English.

Qualifications

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers.
• Minimum 5 years of experience with event ticketing systems and databases.
• Advanced Microsoft Excel skills.
• Proficiency in project management applications.
• Strong customer service ethic and excellent interpersonal skills.
• Fluent in English; able to work collaboratively in a team.

Responsibilities

• Provide first-in-class ticketing support to premium clients during pre-Games, seat assignment, delivery and on-site phases.
• Allocate hospitality inventory to support proposals, observing the latest applicable sales rules.
• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximize sales and revenue targets.
• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets.
• Ensure that pricing and schedule information is kept up to date and that relevant teams are informed of changes.
• Produce reports and maintain integrity of databases and manifests, as required.
• Facilitate the delivery of digital tickets to clients through the designated official systems and tools.
• Train and support additional junior staff, as required.
• Provide training to client personnel on ticketing systems where necessary.
• Be proactive in identifying areas where support can be provided and processes might be improved.
• Demonstrate alignment with TKO values in the performance of all responsibilities.
• Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic & Paralympic Games projects.

Skills

Fluent English

Strong customer service

Excellent interpersonal skills

Team collaboration

Organizational & time management

Tools

Microsoft Excel

Airtable

Omni

Project management apps

Job description

On Location is seeking an experienced ticketing professional to provide premier support for premium clients during pre-Games, seat allocation, delivery and on-site phases. You will allocate hospitality inventory, collaborate with multiple teams, and ensure accurate ticket systems and up-to-date pricing.

The role requires 5+ years in Olympic/event ticketing, strong Excel and project-management skills, and fluency in English.