Elite Olympic Ticketing Account Manager

Tech Sales Jobs; Los Angeles (CA); On-site; USD 68,000 - 90,000; Full time

Job summary

On Location is seeking a Ticketing Account Manager, Platinum, to provide first-in-class ticketing services for premium clients during pre-Games, seat assignments, delivery and on-site phases.

You will allocate hospitality inventory, coordinate with Sales, Product and Commercial Strategy teams, maintain ticketing databases, and train staff to ensure accurate pricing and on-site execution for Olympic events.

Qualifications

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers.
• Minimum 5 years of experience with event ticketing systems and databases.
• Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel.
• Proficiency in project management applications.
• Strong customer service ethic.
• Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities.
• Fluent in English
• Excellent interpersonal skills – written and verbal
• Ability to work collaboratively within a team.
• Other languages
• Proficiency in Airtable and Omni

Responsibilities

• Provide first in class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases
• Allocate hospitality inventory to support sales proposals, observing the latest applicable sales rules
• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets
• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets
• Ensure that pricing and schedule information is kept up to date and that relevant teams are informed of changes that could impact operations and itineraries
• Produce reports and maintain integrity of databases and manifests, as required
• Facilitate the delivery of digital tickets to clients through the designated official systems and tools
• Train and support additional junior staff, as required
• Provide training to client personnel on ticketing systems where necessary
• Be proactive in identifying areas where support can be provided and processes might be improved
• Demonstrate alignment with TKO values in the performance of all responsibilities
• Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic & Paralympic Games projects

Skills

Ticketing experience

Microsoft Excel

Project management

Customer service

Organizational skills

Team collaboration

Fluent English

Tools

Airtable

Omni

Job description

On Location is seeking a Ticketing Account Manager, Platinum, to provide first-in-class ticketing services for premium clients during pre-Games, seat assignments, delivery and on-site phases.

You will allocate hospitality inventory, coordinate with Sales, Product and Commercial Strategy teams, maintain ticketing databases, and train staff to ensure accurate pricing and on-site execution for Olympic events.