Premium Store Leader - Drive WOW & Growth

On; Washington (District of Columbia); On-site; USD 100,800 - 106,400; Full time

Job summary

On in Washington, DC seeks a Store Leader to own the store, blend community energy with an elevated fan experience, and report to the Area Leader to uphold premium standards.

You will drive commercial results, oversee visual merchandising and product mix, build a strong team, and coach leaders to deliver WOW at every customer touchpoint, with data-driven decision making and a passion for people.

Qualifications

• 6+ years of experience in retail leadership or business management within premium, community-focused brands.
• Expertise in customer-centric operations and leveraging data to build loyalty.
• Strong emotional intelligence and empathetic leadership.

Responsibilities

• Own the internal and external fan experience and capture customer data as a key behavior.
• Create strategies driving operational excellence, profitability, and team productivity.
• Lead community engagement to energize local brand and maintain a premium experience.
• Set high standards for visual merchandising, product mix, and premium execution on the floor.
• Build and coach a team, hire strategically, and empower autonomy and accountability.
• Demonstrate empathy and support team well-being while managing training initiatives.

Skills

Store leadership

Customer-centric operations

Emotional intelligence

Entrepreneurial mindset

Job description

On in Washington, DC seeks a Store Leader to own the store, blend community energy with an elevated fan experience, and report to the Area Leader to uphold premium standards.

You will drive commercial results, oversee visual merchandising and product mix, build a strong team, and coach leaders to deliver WOW at every customer touchpoint, with data-driven decision making and a passion for people.