Premium Store Leader & Experience Architect

On; Seattle (WA); On-site; USD 106,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Paid time off (PTO)

401k program

Equity opportunities

Job summary

On is seeking a Store Leader in Seattle to own the store’s fan experience and drive a premium, data-informed operation. You will shape the customer journey and local strategy while maintaining brand standards across merchandising and service.

You will lead an entrepreneurial team focused on growth, culture, and exceptional guest service, reporting to the Area Leader as part of a fast-moving, global brand.

Qualifications

• Minimum 6+ years in retail leadership or business management.
• Expert in customer-centric operations and data-driven loyalty.
• Strong emotional intelligence and empathetic leadership.
• Proven ability to own business outcomes in dynamic environments.

Responsibilities

• Own the store's fan experience and customer data-driven behaviors.
• Develop strategies for operational excellence and profitability.
• Lead community engagement programs to boost local brand energy.
• Ensure premium standards in visual merchandising and store operations.
• Hire and coach teams, empower autonomy and accountability.
• Foster empathy and support the well-being of the team.
• Oversee training to deliver WOW and cover operational topics.

Skills

Store leadership

Customer-centric operations

Data-driven decision making

Emotional intelligence

Entrepreneurial mindset

Job description

On is seeking a Store Leader in Seattle to own the store’s fan experience and drive a premium, data-informed operation. You will shape the customer journey and local strategy while maintaining brand standards across merchandising and service.

You will lead an entrepreneurial team focused on growth, culture, and exceptional guest service, reporting to the Area Leader as part of a fast-moving, global brand.