Store Leader: Premium Experience & Community Growth

ON.com; Washington (District of Columbia); On-site; USD 100,800 - 106,400; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401k

Job summary

On is seeking a Store Leader in Washington, DC to own the store’s strategic direction and premium fan experience. You will drive commercial results, position the store in the market, and blend a community-driven environment with elevated customer service.

Reporting to the Area Leader, you’ll lead with entrepreneurial spirit, maintain premium standards, and ensure operational excellence. The role emphasizes hiring for culture, coaching leaders, and empowering teams to deliver WOW moments.

Qualifications

• 6+ years of experience in retail leadership or business management in premium, community-focused or high-growth global brand.
• Expertise in customer-centric operations and leveraging data for loyalty.
• High emotional intelligence and calm leadership.
• Entrepreneurial mindset with ownership of business outcomes.

Responsibilities

• Own the store's overall customer experience and WOW moments for fans.
• Develop strategies driving profitability, operations excellence and team productivity.
• Lead and hire for culture, coach leaders, delegate to enable autonomy.
• Oversee in-store visual merchandising, product mix and premium execution.

Skills

Retail leadership

Customer-centric operations

Data-driven

Emotional intelligence

Entrepreneurial mindset

Job description

On is seeking a Store Leader in Washington, DC to own the store’s strategic direction and premium fan experience. You will drive commercial results, position the store in the market, and blend a community-driven environment with elevated customer service.

Reporting to the Area Leader, you’ll lead with entrepreneurial spirit, maintain premium standards, and ensure operational excellence. The role emphasizes hiring for culture, coaching leaders, and empowering teams to deliver WOW moments.