Premium Skincare Brand Experience Specialist

L'oreal Usa; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Hourly rate $21.75

Monthly Incentive Program

Access to Company Perks

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

Aesop, part of L'Oréal USA, seeks a Retail Consultant to engage customers with personalized storytelling and expert product demonstrations. You will help drive store performance through a customer-centric approach, build regimens, and foster lasting relationships, while embracing learning and stock-prep responsibilities.

Applicants should be team players with a passion for premium products, flexible scheduling, and excellent communication skills to thrive in a dynamic retail environment.

Qualifications

• > Experience working as part of a customer-focused team in retail or hospitality.
• - Merchant mindset with customer focus and commercial drive.
• - Strong verbal and written communication with hands-on product demos.

Responsibilities

• Drive personal performance by understanding KPIs and agreeing a SMART monthly plan with the Store Manager.
• Analyze data to optimize store performance and growth opportunities.
• Deliver exceptional customer experiences through personalized storytelling and product demonstrations.
• Lead customers to product areas and build regimens, ensuring a memorable departure and invitation to return.
• Uphold Aesop values and participate in ongoing learning and stock/store presentation tasks.

Skills

Customer-focused

Team player

Merchandising mindset

Excellent communication

Flexible scheduling

Storytelling

Job description

Aesop, part of L'Oréal USA, seeks a Retail Consultant to engage customers with personalized storytelling and expert product demonstrations. You will help drive store performance through a customer-centric approach, build regimens, and foster lasting relationships, while embracing learning and stock-prep responsibilities.

Applicants should be team players with a passion for premium products, flexible scheduling, and excellent communication skills to thrive in a dynamic retail environment.