Premium Server: Wine Pairings & Guest Experience

Omni Hotels & Resorts; Port Everglades (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Omni Fort Lauderdale Hotel is seeking a friendly server to deliver exceptional guest service in a fast-paced, hospitality-driven environment. You will greet guests, set tables for events, and actively engage with guests to suggest food and beverage options.

Responsibilities include communicating dietary needs to the kitchen, recording orders in MICROS, handling payments, maintaining spotless work areas, and standing for long shifts. Weekend and holiday availability is required.

Qualifications

• At least 1 year serving experience.
• Must acquire TIPS and ServSafe certifications.
• Developed knowledge of wine, spirits, and beer with experience selling.
• Cash handling experience.
• Excellent English communication, both verbal and written.
• Ability to input information into MICROS accurately.
• Ability to work well under pressure in a fast-paced environment.
• Willingness to work weekends and holidays.

Responsibilities

• Greet guests using Omni All-In impression standards.
• Set tables per event type and service standards.
• Suggestively sell food and beverage items.
• Coordinate with culinary team on meal requirements and allergies.
• Record transactions in MICROS and process payments.
• Maintain cleanliness of work areas throughout the day.
• Station setup and breakdown/side-work.
• Perform any duties as assigned by leadership.
• Be pleasant, smile and greet guests, using surnames when obtained.

Skills

Customer service

Communication

Cash handling

Wine/spirits knowledge

Teamwork

Flexibility

MICROS input

Education

TIPS certification

ServSafe certification

Tools

MICROS

Job description

Omni Fort Lauderdale Hotel is seeking a friendly server to deliver exceptional guest service in a fast-paced, hospitality-driven environment. You will greet guests, set tables for events, and actively engage with guests to suggest food and beverage options.

Responsibilities include communicating dietary needs to the kitchen, recording orders in MICROS, handling payments, maintaining spotless work areas, and standing for long shifts. Weekend and holiday availability is required.