Premium Retail Sales Lead - Style & Customer Growth

Circadian; Delray Beach (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Life/Short-Term Disability Insurance

Employee discounts

Paid time off & holidays

Job summary

Johnnie-O in Delray Beach, FL is seeking a Retail Sales Lead to deliver an exceptional customer experience and drive store success. You will welcome customers, provide styling guidance, and share product knowledge while building lasting relationships and promoting the Johnnie-O lifestyle.

The role emphasizes a customer-centric, on-brand experience with opportunities for growth, in a fast-paced environment that values teamwork and proactive sales efforts.

Qualifications

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Welcome customers with a friendly, authentic approach that reflects the Johnnie-O brand.
• Understand customer needs, style preferences, and fit requirements; provide styling feedback.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Assist with outreach, appointment-based selling and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist with back of house/replenishment, price changes, and other operational tasks.

Skills

Interpersonal skills

Customer service

Adaptability

Schedule flexibility

Physical stamina

Job description

Johnnie-O in Delray Beach, FL is seeking a Retail Sales Lead to deliver an exceptional customer experience and drive store success. You will welcome customers, provide styling guidance, and share product knowledge while building lasting relationships and promoting the Johnnie-O lifestyle.

The role emphasizes a customer-centric, on-brand experience with opportunities for growth, in a fast-paced environment that values teamwork and proactive sales efforts.