Premium Apparel Stylist & Customer Experience Lead

Johnnie-O Clothing; Delray Beach (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Commission opportunities

Paid time off

Paid holidays

Health/Dental/Vision/Life insurance

Employee discount

Job summary

Johnnie-O Clothing is seeking a Retail Sales Advisor in Delray Beach to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will help customers with styling, share product knowledge, process transactions, and maintain an organized, on-brand sales floor.

This role offers commission opportunities, paid time off, holidays, and a comprehensive benefits package for a fun, fashion-forward environment.

Qualifications

• 1–3 years in retail or premium lifestyle brands.
• Strong interpersonal skills and ability to connect with customers.
• Proactive, solutions-oriented approach to service.
• Able to multitask in a fast-paced environment.
• Willing to work evenings, weekends, and holidays.
• Able to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Skills

Retail experience

Customer service

Interpersonal skills

Flexible schedule

Multitasking

Ability to stand/walk

Tools

POS system

Job description

Johnnie-O Clothing is seeking a Retail Sales Advisor in Delray Beach to deliver an exceptional customer experience, build lasting relationships, and contribute to store success. You will help customers with styling, share product knowledge, process transactions, and maintain an organized, on-brand sales floor.

This role offers commission opportunities, paid time off, holidays, and a comprehensive benefits package for a fun, fashion-forward environment.