Premium Retail Ops Leader & Team Coach
Global Sports Jobs Limited
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Global Sports Jobs Limited in Seattle seeks an experienced retail leader to drive operational excellence and premium service. You will own floor management, coach teams in customer-centric practices, and align stock/merchandising with forecasts to sustain performance.
The role emphasizes coaching, data-driven improvement, and cross-functional collaboration to elevate fan experiences across the brand’s premium retail spaces.
Qualifications
- 5+ years of experience in retail leadership or premium/service brands.
- Advanced problem-solving with systemic thinking to overcome operational hurdles.
- Expert facilitation skills for training and coaching diverse teams.
- High emotional intelligence with reflective performance improvement.
- Authentic, clear communication to influence cross-functional partners.
Responsibilities
- Own floor management and daily store operations to reflect premium standards.
- Lead and coach the team on customer-centric service and performance.
- Manage stock levels per forecasts and coordinate merchandising topics.
- Analyse daily KPIs to identify root causes and drive positive change.
- Bridge skill gaps and run training sessions for professional development.
- Drive the store's vision with trust and shared accountability.
Skills
Job description
Global Sports Jobs Limited in Seattle seeks an experienced retail leader to drive operational excellence and premium service. You will own floor management, coach teams in customer-centric practices, and align stock/merchandising with forecasts to sustain performance.
The role emphasizes coaching, data-driven improvement, and cross-functional collaboration to elevate fan experiences across the brand’s premium retail spaces.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
