Premium Retail Leader - Elevate Service & Operations

ON.com LLC; Seattle (WA); Hybrid; USD 90.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

11 US holidays

401(k) program

Product perks

Zusammenfassung

On is looking for an Associate Store Leader at the University Village store in Seattle, WA. You will drive floor operations, coach the team on Cloud CX principles, and ensure premium service that reflects On’s brand identity.

You’ll manage stock, communicate merchandising topics, and mentor staff to raise performance and engagement. The role requires 5+ years in premium retail, strong problem-solving, and a proven training ability.

Qualifikationen

• Five+ years in retail leadership or premium/high-touch service environments
• Strong problem-solving with systemic thinking
• Experience delivering training/coaching to diverse teams
• High emotional intelligence and authentic communication
• Ability to influence cross-functional stakeholders

Aufgaben

• Own floor management and daily store operations with minimal guidance
• Lead and coach the team on customer-centric service excellence
• Manage stock levels and communicate merchandising topics across teams
• Analyze KPIs to identify issues and drive corrective actions
• Identify skill gaps and facilitate training for professional growth
• Foster a culture of trust and accountability across the store

Jobbeschreibung

On is looking for an Associate Store Leader at the University Village store in Seattle, WA. You will drive floor operations, coach the team on Cloud CX principles, and ensure premium service that reflects On’s brand identity.

You’ll manage stock, communicate merchandising topics, and mentor staff to raise performance and engagement. The role requires 5+ years in premium retail, strong problem-solving, and a proven training ability.