Premium Retail Client Advisor

tcbrands; Birmingham (AL); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

The role focuses on connecting with clients, building repeat business, and maintaining knowledge of the seasonal apparel line. You'll contribute to events and CRM activities and uphold standards while supporting a team in a retail environment.

Formación

• Minimum 1 year experience in a client services capacity.

Responsabilidades

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space

Conocimientos

Customer service

Communication

Sales-oriented

Teamwork

Educación

1 year experience in client services

Herramientas

POS systems

Microsoft Applications

Descripción del empleo

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

The role focuses on connecting with clients, building repeat business, and maintaining knowledge of the seasonal apparel line. You'll contribute to events and CRM activities and uphold standards while supporting a team in a retail environment.