Seasonal Retail Client Advisor

TravisMathew Apparel; Brea (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew, a premium Southern California lifestyle and performance brand, seeks a Client Associate to sustain in-store sales and promote a high-service culture. You will engage clients, drive sales, and build repeat business in a dynamic retail setting.

Responsibilities include product knowledge, event support, CRM activities, and ensuring store upkeep, teamwork, and policy adherence. This role requires flexibility to work weekends, evenings, and holidays.

Qualifications

• At least 1 year of client services experience.
• Excellent written and verbal communication.
• Proficient with POS systems and Microsoft Office.
• Ability to work non-traditional hours, including weekends, evenings and holidays.
• Knowledge of apparel fit and fabrics is a plus.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Communication skills

POS systems

Microsoft Office

Independence

Flexible hours

Tools

CRM software

Job description

TravisMathew, a premium Southern California lifestyle and performance brand, seeks a Client Associate to sustain in-store sales and promote a high-service culture. You will engage clients, drive sales, and build repeat business in a dynamic retail setting.

Responsibilities include product knowledge, event support, CRM activities, and ensuring store upkeep, teamwork, and policy adherence. This role requires flexibility to work weekends, evenings, and holidays.