Premium Restaurant GM — Lead Growth & Guest Excellence

José Andrés Group; New York (NY); Presencial; USD 125.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement savings plans

Employee dining

Partner discounts

Professional growth

Descripción de la vacante

Bazaar Meat at The Ritz-Carlton New York, NoMad seeks a General Manager to own strategy, financial performance, and guest experience. You will lead the management team, uphold brand standards, drive sales, and build strong community relationships in alignment with José Andrés Group’s mission and values.

This role requires 5–7+ years of high-volume FOH leadership, P&L ownership, and a track record of developing leaders, managing schedules, and delivering hospitality excellence in a luxury setting.

Formación

• 5–7+ years of progressive FOH leadership in high-volume upscale casual or fine dining.
• Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction.
• Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs.
• Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls.
• Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar).
• Strong communication, organization, data literacy, and business judgment.

Responsabilidades

• Own the P&L: plan, forecast, and deliver on revenue, COGS, labor, and controllables.
• Build accurate weekly labor plans; manage deployment in-shift to productivity and service standards.
• Oversee inventory integrity, waste control, procurement practices, and vendor relations.
• Monitor and act on KPIs: covers, check average, mix, COGS, labor %, comps/voids, guest sentiment, turnover.
• Lead openings/closings, cash controls, and shift rhythms; model anticipatory hospitality.
• Hire, onboard, and retain top talent; coach managers through regular 1:1s and trainings.

Conocimientos

FOH leadership

P&L ownership

Team leadership

Guest service standards

Communication

Data literacy

Flexible schedule

Herramientas

Resy

SevenRooms

TOCK

MICROS

Toast

HotSchedules

Google Workspace

Descripción del empleo

Bazaar Meat at The Ritz-Carlton New York, NoMad seeks a General Manager to own strategy, financial performance, and guest experience. You will lead the management team, uphold brand standards, drive sales, and build strong community relationships in alignment with José Andrés Group’s mission and values.

This role requires 5–7+ years of high-volume FOH leadership, P&L ownership, and a track record of developing leaders, managing schedules, and delivering hospitality excellence in a luxury setting.