General Manager - Luxury NYC Steakhouse (Bonus + Benefits)

Jose Andres Group; New York (NY); Presencial; USD 125.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits

Bonus

Descripción de la vacante

José Andrés Group seeks a General Manager for Bazaar Meat in New York City at The Ritz-Carlton NoMad. You will own the restaurant P&L, lead a talented management team, and ensure world-class hospitality and brand standards across all service channels.

You will drive revenue, optimize labor costs, and uphold safety, training, and SOPs. The role requires 5–7+ years FOH leadership and a track record of operational excellence in upscale dining, with flexibility for nights and weekends.

Formación

• 5–7+ years of progressive FOH leadership in high-volume upscale casual or fine dining; 2+ years as GM strongly preferred.
• Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction.
• Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs.
• Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls.
• Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar).
• Strong communication, organization, data literacy, and business judgment.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsabilidades

• Set vision and KPIs for the property and translate goals into operating plans.
• Conduct weekly/monthly business reviews with actionable follow-ups and report results to leadership.
• Champion José Andrés Group values, DEI commitments, and a culture of accountability.
• Own the P&L: plan, forecast, and deliver on revenue, COGS, labor, and controllables.
• Build weekly labor plans; manage deployment in-shift to productivity and standards.
• Oversee inventory integrity, waste control, procurement, and vendor relations.
• Monitor KPIs: covers, check averages, mix, COGS, labor %, guest sentiment.
• Ensure flawless service across activations (à la carte, bar, private dining, events).
• Maintain SOPs, playbooks, and training; lead openings/closings and cash controls.
• Lead guest experience and brand stewardship; manage VIPs and sentiment; drive loyalty.
• Hire, onboard, and retain top talent; coach managers; implement training programs.
• Drive reservations strategy, pacing, upselling and private dining; support local marketing.
• Represent the brand at events and PR moments as appropriate; partner with hotel/concierge relations.
• Ensure adherence to health department regulations, safety, wage/hour, and company policies.
• Lead pre-opening workstreams and seasonal/menu launches.

Conocimientos

FOH leadership

GM experience

P&L ownership

Team leadership

Service standards

Systems fluency

Communication

Flexible schedule

Herramientas

Resy/SevenRooms/TOCK

MICROS/Toast

HotSchedules

Descripción del empleo

José Andrés Group seeks a General Manager for Bazaar Meat in New York City at The Ritz-Carlton NoMad. You will own the restaurant P&L, lead a talented management team, and ensure world-class hospitality and brand standards across all service channels.

You will drive revenue, optimize labor costs, and uphold safety, training, and SOPs. The role requires 5–7+ years FOH leadership and a track record of operational excellence in upscale dining, with flexibility for nights and weekends.